Sasoon Road
Sasoon Road
Hinjawadi
Wanworie
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Whatsapp +91 020-66455100
Call +91 020-66455100
Sasoon Road
Sasoon Road
Hinjawadi
Wanworie
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FAQ For International Patients

Leaving home to travel to another country for medical care is bound to leave you with a number of questions. We’ve answered some of the most frequently asked questions here to help you and your family plan your medical trip to India.

Frequently Asked Questions For International Patients

Leaving home to travel to another country for medical care is bound to leave you with a number of questions. We’ve answered some of the most frequently asked questions here to help you and your family plan your medical trip to India.
Medical tourism is the process of travelling abroad to obtain certain medical procedures. Canadians and Europeans have been travelling outside their region for years to obtain medical procedures due to the long waiting periods associated with their socialised medicine. Now they have an opportunity to seek top-quality procedures where they can recover in anonymity and luxury at more affordable rates.
The package includes pick-up from the airport, local transportation within certain limits (if required), medical procedure, trip itinerary, and more.
The clinical outcomes in India are at par with the world’s best centres. The cost of the medical procedures is approximately 1/5th to 1/10th of costs in the West. This cost differential enables you the opportunity to enjoy a vacation in an exotic country, recover in a 4-star or 5-star resort in complete anonymity, and then return home having spent less than the procedure in your country. There is no waiting time for any surgical procedures.
Yes, India receives patients from over 50 countries across the world. The cost of medical care in India is quite economical as compared to that in many western countries. India has a vast reservoir of skilled doctors. Many of them have proved their mettle in the US and UK and returned to India to work in hospitals here. The calibre of other doctors practicing in India is also of a very high order.
The difference in price depends upon the medical procedure you choose. The cost is 1/5th to 1/10th of the costs of many procedures in the West. This significant cost reduction enables you to purchase a round-trip air ticket, recover in a 5-star resort, buy a new wardrobe, and return home saving money.
Many countries have world-renowned healthcare systems in terms of quality and technology but have not adopted the legal systems completely as in Western countries. For instance, doctors in the US are required to pay medical malpractice insurance that typically costs over $100,000 annually. Foreign doctors also need to pay medical malpractice insurance, but their costs are as low as $4,000 annually. Additionally, certain economies are at different stages of development compared to the US. However, this does not imply that their healthcare technologies and institutions lag behind those in the US. In fact, most private hospitals in India use exactly the same machines and instruments as the most advanced hospitals in the West.
We will arrange for you a comprehensive package for healthcare, including your travel and stay arrangements in India. You will be in the hospital until you are mobile after surgery. Your hospital stay may vary depending upon the treatment you undergo. While in hospital, the nursing staff will take good care of you. Post-treatment, we will arrange for a package that will help you recuperate.
The rate list is attached to the website with the cost of treatment excluding the stents, implants, devices, etc., which would be at actual cost depending upon the requirements of the patient.
We do not charge any fees or commissions from patients who want to use the services of our healthcare partners.
The calibre of doctors practicing in India is extremely high.
You pay the hospital directly or transfer to the hospital bank account. The benefits of such payment are that your money is paid directly to the hospital and not to any intermediary.
As part of our service, we will help facilitate the initial consultation between you and the doctor. Additional correspondence before travelling can be conducted via phone, email, and/or video conference.
India has invested immense resources to build the medical tourism infrastructure. It has also built advanced transportation and communications systems. The healthcare standards, professionalism, and quality of their doctors are at par with the world.
You can contact us over the phone or by mail for any assistance.
Your travel plans will be entirely dictated by the surgical procedure you select. Once you select a procedure and destination, we will inform you about the recommended recuperation time required before you can travel back.
You could email us all your symptoms and investigations done so far, as well as the diagnosis made by your local physician. Our panel of specialists will scrutinise your symptoms and reports and email you back their impression and guidance. If the feedback suggests a surgical treatment, you could send us all the clinical details, and we will email you the details of the surgery, the number of days you would require to stay, and the cost of the whole exercise.
You will be in the hospital until you are medically fit and get discharged from the treating doctor. Your hospital stay may vary depending on the surgical or medical treatment you undergo. While in hospital, the attendants will take good care of you.
Here’s a suggested step-by-step process:
  1. With your initial medical inquiry sent to us, submit your name, email address, postal address, and contact phone numbers on our website, or you could go through a questionnaire.
  2. Complete the second opinion questionnaire (Medical Quote Request Form) that we send to you by email. Basically, this Medical Quote Request Form covers the current nature of your ailment, your need for a second medical opinion, and various types of diagnostic reports available with you, along with other medical records such as CT scans, MRI scans, back-home hospital or clinic records, or your personal doctor’s test reports, X-rays, etc. All this past or current medical history information helps our board-certified medical specialists answer your medical query in detail.
  3. If further asked by our attending medical specialists/doctors to better understand your medical condition, then send scanned copies of all your diagnostic reports, pathological reports, MRI, CT scans, OPG images, dental molds, X-rays, angiograms, etc., to facilitate the second opinion. You can also use our postal address to send CDs or photocopies of all reports, use our telefax, or send these via postal mail or courier.
  4. Based on all of the above, you will receive full information from the attending specialist doctor’s/medical consultant’s advice on your medical treatment, including an approximate cost for planning purposes and the total duration of your stay required at the hospital, with preoperative and postoperative stay requirements, etc., based on your submitted surgery/medical treatment inquiry.
  5. You will receive full details about the cost of your stay in the respective treatment city (using a hotel, service apartment, or guest house) from us. You will also receive complete details about the treating institution/hospital in India, including the profile of attending doctors/specialists and the respective department at the hospital where your medical treatment is suggested, for your approval/consent and planning purposes.
  6. Acquire the consent of your local physician to travel to India, and inform us once you have received consent and the conditions for making the medical trip.
  7. Enter into the required pre-registration/consent with the hospital in India for your confirmed medical treatment.
  8. Pay the full cost/fees for the surgery/medical treatment directly to the hospital to book the operating theater, doctor’s appointment, and the ward or room category you have chosen.
  9. Receive the details of your surgery/medical treatment date via email from our support team.
  10. Proceed with applying for an India X Visa (issued for special medical emergencies). You will need to carry the confirmed appointment with your Indian medical specialist, India hospital booking, and other relevant papers provided by us for speedy visa clearance.
  11. Book your flight to India and inform us of your international arrival and departure flight timings, flight number, etc.
  12. Fly to India and be received by our representative or hospital staff. Orientation to your treatment city, hotel, service apartment, or guest house stay will be facilitated by us for your familiarization.
  13. Meet the attending specialist or treating doctor at the hospital or treating institution where you will undergo surgery or medical treatment and proceed with your specific treatment or medical procedure.
  14. Upon completion of the treatment or medical procedure, and after discharge from the hospital with final medical bill clearance, stay at the pre-booked hotel, service apartment, or guest house as per the postoperative stay requirement suggested by your attending Indian medical specialist/doctor. Once full clearance is received from the attending specialist/doctor, you may either fly back home or enjoy a recuperative holiday in India for a few weeks, depending on your preference.
  15. Carry medications or prescriptions for generic medicines recommended by your attending medical specialist/doctor to take home. Afterwards, continue your post-treatment follow-up, if any, via email with the international patients’ department.

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